Sarjun Gharib
Sarjun Gharib reduces execution risk by delivering clarity, precision, and accountability across complex digital systems.
Sarjun Gharib is a Digital Business Consultant and the Founder of Knowledge Based Consulting Incorporated (KBC), a Canada-based digital business consulting firm headquartered in Ottawa, Ontario. He leads complex digital engagements where decisions carry consequence and execution discipline directly impacts organizational performance.
Sarjun works across Canadian small and medium-sized enterprises and federal public-sector institutions, specializing in digital business consulting, digital transformation, and delivery governance. His work centers on translating strategic intent into accountable systems by aligning people, process, and technology to reduce operational risk and improve decision precision.
In parallel with his consulting practice, Sarjun serves as a Senior Project Consultant with Employment and Social Development Canada (ESDC), contributing to technical debt remediation and enterprise business modernization initiatives within the Government of Canada. His public-sector experience spans program, portfolio, and organizational delivery, including PMO establishment, delivery governance design, hybrid and agile execution models, and executive-level reporting in high-accountability environments.
Through Knowledge Based Consulting, Sarjun has conducted digital maturity assessments and led transformation engagements for more than 50 Canadian SMEs through the Canada Digital Adoption Program (CDAP), identifying execution gaps and architecting value-driven solutions that convert digital investment into operational performance, resilience, and growth.
Sarjun brings over a decade of experience operating in high-scrutiny environments across public and private sectors. His background includes work with Employment and Social Development Canada, Shared Services Canada, Elections Canada, Public Safety Canada, Statistics Canada, and private-sector organizations in finance, energy, and professional services. Across these engagements, he has been accountable for strengthening delivery discipline, protecting baseline operations, and enabling modernization without introducing unmanaged risk.
Sarjun holds a Bachelor of Arts in Economics with coursework in Computer Science from Carleton University. His expertise spans digital strategy, business analysis, digital product development and management, and design thinking, applied through a systems-level lens shaped by governance requirements, operational risk, and long-term maintainability.
In addition to client delivery, Sarjun contributes to Canada’s professional and academic ecosystem. He has served as a closing panelist with the Project Management Institute (PMI) and as a judge at the University of Ottawa’s Telfer School of Management, evaluating entrepreneurship, innovation, and digital transformation initiatives across public and private sectors.
At the core of Sarjun’s work is a disciplined conviction: clarity enables performance. His role is to design and govern digital systems that allow organizations to operate with precision, confidence, and sustained control.
About Sarjun Sub page info:
Sarjun Gharib is an accomplished Agile Management Consultant with a robust background in enhancing the operational efficiency of federal government departments, agencies, and crown corporations. He holds a bachelor’s degree in Economics & Computer Science from Carleton University and specializes in Digital Transformation Solutions. His expertise spans Business Analysis, Digital Strategy, Digital Product Development & Management, and Design Thinking.
Sarjun has a proven track record of providing expert consultation on lifecycle costing, process improvement, and strategic planning, resulting in successfully recommended solutions and implementations. Notably, during his time at Shared Services Canada (SSC), he established a Project Management Office for the Financial Management Evolution Program and developed a Design Thinking Standard Process & Operating Guide/Playbook. This initiative aimed to align project requirements with user needs effectively.
His strategic insights led to the piloting of significant projects like Microsoft Office 365 and initiatives under the Government of Canada enhancing digital product management capabilities at SSC. Sarjun also established and monitored strategic Key Performance Indicators (KPIs) to measure progress and incorporate user feedback, driving substantial improvements in strategic decision-making. His work underscores a commitment to leveraging digital tools and technologies to foster a culture of agility and innovation in government operations.
GC Projects matrix list:
1. Digital Transformation Solutions: As Founder & Principal Consultant at Knowledge Based Consulting Inc., Sarjun spearheaded initiatives to implement advanced digital solutions.
2. Digital Workplace Taskforce: At Employment and Social Development Canada, he served as Senior Project Manager & Agile Coach from February 2022 to March 2023, leading efforts to enhance digital work environments.
3 • Financial Management Evolution Project: Managed by Sarjun at Shared Services Canada from April 2021 to December 2021, this project focused on improving financial management frameworks.
4 • IBM Curam Capabilities Executive Briefing: Between September 2020 and November 2020, Sarjun worked at Employment and Social Development Canada to brief executive teams on IBM Curam capabilities.
5 • Design Thinking Playbook: Developed a playbook at Shared Services Canada from April 2019 to February 2020, promoting innovative product management practices.
6 • First Nations Infrastructure Projects: At FMC Professionals Inc. from June 2018 to March 2019, he consulted on multiple infrastructure and funding projects to support First Nations communities.
7 • Emergency Management Award: As a Policy Analyst at Public Safety Canada from November 2017 to May 2018, Sarjun worked on the Emergency Management Exemplary Service Award.
8 • Electoral Services Projects: At Elections Canada from May 2017 to October 2017, he analyzed and improved electoral services for remote indigenous communities.
9 • Economic Forecasting: Contributed to demand forecasting at the Canadian Dairy Commission from September 2016 to May 2017.
10 • Pay Modernization: At Shared Services Canada from June 2016 to September 2016, he was involved in modernizing payroll systems.
11 • SharePoint and Trade Settlement Projects: At MD Financial Management from November 2014 to February 2016, he focused on SharePoint initiatives and post-settlement options.
12 • Settlement and Data Quality Projects: Managed projects at Brookfield Renewable Energy Partners from September 2013 to June 2014 to enhance settlement processes and data quality.
13 • Consumer Price Index Projects: At Statistics Canada from June 2010 to February 2012, Sarjun contributed to the computation and methodology of the Consumer Price Index.
14 • Operations at Y&G: Ongoing since June 2008, he has been the Director of Operations at Y&G Heating Air-Conditioning Refrigeration Inc., driving business evolution.
proudly supporting CDAP
Canada Digital Adoption Program
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SucceSs
rate
100%
Total
Grants
+ 600K
Total
Loans
+ 150K
CLIENTS WE LOVED HELPING
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Success Stories
See how businesses like yours have transformed through Sarjun’s guidance.
Cedarview Group Team
We’re genuinely impressed with the results—it’s clearly not your first rodeo. From the website to the branding, everything feels solid, polished, and well thought out. You helped us build a professional foundation that goes far beyond just visuals. The decals, business cards, flyers—even the way customers navigate the website—it’s all seamless. We finally feel like we have a brand we can proudly grow with.
Ralph Mefleh
Owner & Operator at Makaõ
Highly Recommended. As a restaurant owner, staying on top of operations, team management, and customer experience can feel overwhelming. The Digital Business Operating System brought a level of structure and clarity to our business that I didn’t realize we needed.
Within days, we were able to document our key processes, streamline our workflow, and make more informed decisions using the AI-powered prompts.
What impressed me most was how practical and adaptable the system is—it felt like having a full operations team guiding us with a clear roadmap. DBOS gave me the confidence to run the business proactively, with systems that support long-term growth.
Joseph Abouchackra
Founder, Ottawa Custom Jewellery
KBC elevated our business by creating a platform that truly reflects the craftsmanship and quality we deliver. The results have been transformative for our brand.
Goldstone CPA
Alex Nasrallah, Co-Founder
KBC didn’t just build a website for Goldstone CPA — they helped us build a brand. Their team truly understood our vision and created a site that reflects our identity and connects with our clients. They went beyond just design, delivering a site that elevated our brand. We’re thrilled with the outcome
Chris Brown
Broker of Record, Exit Reality Brokerage
The website looks fantastic!!! The KBC Team: Sarjun, Omar, Tania, and Shamim have all been absolutely wonderful to work with. Nancy and I are so very grateful for this collaboration; much love to you all!! Congratulations to all of us on a job very well done!!!
Angela NGO
Regulated Canadian Immigration Consultant
KBC recently reworked my company's website, and I couldn't be more pleased with the results. From the initial consultation to the final launch, their team displayed exceptional professionalism and creativity. They took the time to understand my business needs and goals, ensuring the new design was not only visually appealing but also highly functional and user-friendly. The project was completed on time, and communication throughout the process was excellent. I highly recommend KBC for anyone looking to elevate their online presence with a top-notch website and other digital products!
Marwan Younes
CEO at Delta Accounting
I had an amazing experience working with Knowledge Based Consulting who surpassed all my expectations.
Their professionalism, attention to detail, and design skills were outstanding. They created a visually appealing and user-friendly website that perfectly captured my vision. They were responsive, communicative, and went extra mile to ensure every detail was perfect.
I highly recommend this developer for their exceptional work.
Five stars!
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Samir Olleik
Business owner at Olleik food
Our CDAP Digital Advisor was Sarjun. I'm pleased to recommend him. Thanks to Sarjun's expertise and efficiency, our business's digital transformation progressed smoothly. He helped us identify the proper technology by creating a comprehensive plan based on our needs and business goals. Sarjun's Digital Maturity Assessment helped us make informed, strategic decisions by providing helpful information and showing us where we could grow. He also demonstrated a solid understanding of our vision, mission, and core values in his business story. I highly recommend Sarjun because of his great advising skills in the area of digital use, his strategic mind, and his commitment to driving transformational change.
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Mohamed Alwani
Renfrew Shawarma Restaurant
Just wanted to drop a quick message to say thanks for being an awesome business advisor. Your professionalism and friendly vibe made the whole experience really smooth. With your help, I got that business loan sorted out, and I appreciate how responsive your team was. Will definitely be spreading the word about your work to others who could use some top-notch business advice!
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Iskandar Alex Nasrallah
Accountant at Lekadir LLP | Treasurer | Advisory Board Member
Was able to obtain my CDAP loan within a few weeks. He was professional and detailed with his report. My business has increased since implementing the plan he made me. HIGHLY recommend his services on digital advisory and web design.
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Tarig Abdellatief
Government Grants & Contracts Consultant and Lobbyist
I can confidently say that Sarjun is one of the most competent and knowledgeable digital transformation experts I have met to date. Sarjun has provided our organization with crucial insights when rolling out our CDAP services and digital project consulting services. Not to mention his 100% success track record when it comes to financing our clients with respect to their digital projects. Highly recommend working with Sarjun and his company.
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charbel Bouroufail
CEO at CFT Recycling
Great guy, great service promised and delivered. Highly recommeneded
Delta Accounting Group
Accounting
Exceptionally professional and ethical. Looked forward to each and every meeting I had with Sarjun, learned so much about my own business. Gained a-lot of knowledge about the impacts of digitalization. Would definitely recommend!
Alina Krekhovets
HR tech consultant
Sarjun is a very impressive leader and communicator. He is always keen on new trends technologies and tools and is full of new ways and ideas on how to help his clients and employees. Sarjun is easy to work with, very professional, organized, and open-minded as a person. He is a genuine fan of Agile, Digital transformations, and Tech, which gives him a great competitive advantage in servicing his clients. I'd strongly recommend him to any clients and especially employees.
Elie Nesrallah
Sales Representative at Re/Max Core Realty Inc
Sarjun Gharib and his wonderful team at Knowledge Based Consulting helped me build and maintain my full digital presence. This included creating my own brand identity & guidelines and a fully customized website with SEO optimization. Working with Sarjun and his team added value because they analyzed and properly planned my product with several different types of expertise from their design table. They used methods to do needs analysis assessments and made products based on the needs they found that fit the current market. Working with a digital transformation consulting team helped me build an online business that runs like a well-oiled machine and will my business make its transition to digital. I'm thrilled to keep working with KBC to improve my digital footprint and make my current systems easier for communication between my clients and my team. Would highly recommend KBC if you and your company want to transition to digital.
Mikael França
Webflow Expert | UX Designer @ Tangível
Sarjun is an inspiring leader and an excellent communicator. He has a drive to achieve excellent results and an excellent ability to guide a team to overcome difficulties.He is a great professional and a great friend to his teammates.His skills with digital transformation, agile methodologies, and following technological trends make him stand out as a professional out of the curve.
Keshav Sharma
Digital Analytics & Marketing Optimization at Plogg Solutions
I worked with Sarjun, and was blown away by their digital transformation and technology solutions knowledge. This leader inspires change and innovation in every initiative. Their dedication to the Canada Digital Adoption Program has yielded many successes, proving their awareness of the Canadian market's demands and challenges. Sarjun also brings a lot of knowledge and experience to worldwide clients, producing top-notch solutions. This person excels in creative problem-solving and project management. I highly suggest Sarjun for driving digital transformation and using technology for company success. They are an asset to any team due to their infectious enthusiasm for technology and excellence.
Paul Dion
Realtor in Ottawa
Sarjun and his team helped me transform my business and helped me go digital! I learned about technology by working with the experts in his team. I highly recommended KBC to solve any business digital problems you may come across! A+++++++
Parisa Mazarei
Senior Account Executive at Gemtech
I've had the pleasure of working with Sarjun both personally and professionally on two different occasions. Throughout our conversations, I was impressed by how kind and patient he was. Sarjun's knowledge of digital technology was very helpful to me and helped me improve the digital capabilities of my business. I wholeheartedly recommend Sarjun to anyone seeking to enhance their business, and I continue to rely on his services to this day.
ENTERPRISE AND PUBLIC-SECTOR DELIVERY EXPERIENCE
Digital Transformation Solutions:
As Founder & Principal Consultant at KBC, Sarjun develops and implements advanced digital solutions to transform businesses. He guides organizations to integrate cutting-edge technology with innovative strategies, enhancing productivity, driving growth, and creating experiences that last a lifetime.
Digital Workplace Taskforce:
Led PMO stand-up and Agile coaching across a multi-team portfolio, implementing integrated planning, RAID discipline, and executive reporting using Azure DevOps and Microsoft tools to align delivery with Canada’s digital strategic objectives at Employment and Social Development Canada.
Financial Management Evolution Project:
Supported senior leadership to stand up the FME PMO, consolidating integrated workplans across functional streams, implementing Agile artifacts and governance reporting, and strengthening information management and version control for enterprise financial modernization at Shared Services Canada.
IBM Curam Capabilities Strategic SupporT:
Planned tranche readiness and developed executive briefing materials on IBM Curam prototype findings, risks, and mitigations, while maintaining core project artifacts and strategies for Benefits Delivery Modernization at Employment and Social Development Canada.
Design Thinking Playbook:
Developed a Design Thinking operating guide and supported Digital Product Management enablement, including use cases and KPI framing, to advance user-centric delivery aligned with Government of Canada digital standards at Shared Services Canada.
First Nations
Projects:
Delivered business analysis, performance and cost management support, and benchmarking across multiple funding and infrastructure initiatives, including business cases, investment logic mapping, and reporting modernization to improve decision quality at FMC Professionals Inc.
Emergency Management Service Award:
Supported the launch of the Emergency Management Exemplary Service Award (EMESA) by designing nomination workflows, evaluation summaries, and rollout logistics, strengthening governance and execution for national preparedness programming at Public Safety Canada.
Electoral Services Projects:
Provided electoral integrity analysis and service improvement support, including data analysis, monitoring strategy work, and issue reporting focused on remote Indigenous communities to strengthen accessibility and integrity at Elections Canada.
Economic Forecasting:
Led enhancements to demand forecasting methods, integrating additional data sources and improving analytical reporting used for policy and decision support within Canada’s supply management context at the Canadian Dairy Commission.
Service Modernization:
Supported case management and service delivery stabilization during Pay Modernization activities, applying technical service expertise and workflow improvements to reduce friction and improve client experience at Shared Services Canada.
SharePoint and Trade Settlement Projects:
Led SharePoint champion work and supported settlement process changes, including UAT and reconciliation reporting, strengthening process reliability and continuity in financial operations at MD Financial Management.
Settlement and Data Quality Projects:
Supported trade capture validation, settlement reconciliation, and data quality controls, developing and presenting reconciliation processes and reporting workflows to improve reliability and timeliness at Brookfield Renewable Energy Partners.
Consumer Price Index Projects:
Contributed to CPI computation and related indicator work through statistical analysis, data validation, and methodology support within high-scrutiny economic research environments at Statistics Canada.
Operations at Y&G:
Provides ongoing operations leadership across marketing, finance, and delivery oversight, including multi-phase modernization initiatives covering process documentation, reporting cadence, branding evolution, and digital tool adoption at Y&G Heating Air-Conditioning Refrigeration Inc.
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